Frequently Asked Questions
Everything you need to know about our sustainable essentials.
How do I know which size to choose?
We provide a comprehensive size guide on every product page. If you are between sizes, we generally recommend sizing up for a more comfortable fit, or sizing down for a more snug, supportive feel.
What is your return policy?
We offer a 30-day return window for most items in their original, unworn condition with tags attached. Please note that for hygiene reasons, underwear cannot be returned once opened.
How should I care for my Boody garments?
To maintain the softness and longevity of your bamboo viscose clothing, we recommend a cold machine wash with similar colors using a gentle detergent. Avoid bleach and tumble drying; instead, line dry in the shade.
How long will it take to receive my order?
Standard shipping typically takes 3-7 business days depending on your location. Once your order is dispatched, you will receive a tracking number via email to monitor its progress.
Are your products ethically made?
Yes, sustainability and ethics are at our core. Our bamboo is grown organically without pesticides, and our factories are certified to ensure fair wages and safe working conditions for all employees.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and modern 'Buy Now, Pay Later' options like Afterpay and Klarna.